Firewood
What type of wood should I choose for my heating?
Hardwoods (recommended):
- Oak: Long and even burn, ideal for nighttime use
- Beech: Excellent heat output, beautiful and stable flame
- Charm: Very dense, intense and lasting warmth
- Ash: Dries quickly, good value for money
Softwoods: Primarily used for kindling (birch, poplar)
Conifers: Avoid in open fireplaces (quick fouling), use only for starting the fire
Our advice:
Choose a blend of essences that is suitable for your device and your needs.
How do I calculate my annual wood requirements?
The needs depend on several factors:
| Living area |
Main heating |
Auxiliary heating |
| 80-100 m² |
8-12 cubic meters |
3-5 cubic meters |
| 100-120 m² |
10-14 steres |
4-6 cubic meters |
| 120-150 m² |
12-16 steres |
5-7 cubic meters |
Factors influencing consumption:
- Home insulation
- Device type (efficiency)
- Geographic area and climate
- Setpoint temperature
What is a stere and how do you convert it?
One stere = 1 cubic meter of wood stacked 1 meter long.
For shorter logs, the apparent volume decreases:
- 1 stere of 1 m logs = 1 m³
- 1 stere of 50 cm logs = 0.8 m³
- 1 stere of 33 cm logs = 0.7 m³
- 1 stere of 25 cm logs = 0.6 m³
Attention :
These values are indicative. The actual volume depends on the stacking and shape of the logs.
What is the recommended moisture content for wood?
Ideal: ≤ 20% humidity
Why dry wood?
- ✅ Better calorific value (+30 to +50%)
- ✅ Easier ignition
- ✅ Less smoke and pollution
- ✅ Reduced creosote buildup (less risk of fire)
- ✅ Improved performance of your device
Our wood: We guarantee a moisture content of less than 20% for all our deliveries.
How to check the humidity?
Use a wood moisture meter. A log must be split to measure the heartwood.
How can I properly store my firewood?
The golden rules of storage:
- Elevate: Use pallets to avoid contact with the damp ground
- Shelter: Protect from direct rain but allow air to circulate
- Orientation: Facing south or southwest to benefit from the sun
- Ventilate: Do not place directly against the wall (minimum 10 cm space)
- Cover: Tarpaulin only on the top, never on the sides
Drying time:
Properly stored wood takes 12 to 24 months to reach 20% moisture content.
Granules & Pellets
What is the difference between pellets and granules?
The terms "pellets" and "granules" refer to the same product: small cylinders of compressed sawdust.
Technical specifications:
- Diameter: 6 or 8 mm (check compatibility with your pan)
- Length: 10 to 30 mm
- Humidity: < 10%
- Calorific value: ≥ 4.6 kWh/kg
- Ash content: < 1%
What are the quality certifications?
The main certifications:
DINplus (Germany):
Very strict standard, guaranteeing superior quality. Requirements: moisture < 10%, ash < 0.7%.
ENplus (Europe):
European certification with different levels (A1, A2, B). ENplus A1 = premium quality.
NF Biofuel Pellets (France):
French standard equivalent to ENplus A1.
Our selection: We exclusively offer DINplus or ENplus A1 certified pellets.
How do I calculate my pellet consumption?
Approximate calculation for a heating season (October to April):
Formula: Surface area (m²) × Coefficient × Heating days × Power
Example for 100 m²:
- Main heating: 100 m² × 0.04 t/m² = 4 tonnes
- Supplemental heating: 100 m² × 0.02 t/m² = 2 tonnes
Indicative table:
- House 100 m²: 2 to 4 tonnes/year
- House 120 m²: 2.5 to 5 tonnes/year
- House 150 m²: 3 to 6 tonnes/year
How should bags of pellets be stored?
Essential storage rules:
- Keep dry: Protected from all moisture (garage, dry basement, shed)
- On a pallet: Raise the bags off the ground
- Keep away from heat sources: Minimum 1 meter
- Ventilate: Maintain good air circulation
- First come, first served: Use the oldest bags first
Important :
The pellets absorb moisture! A damp bag swells, disintegrates and loses its calorific value.
Stoves & Fireplaces
How to choose between a wood stove and a pellet stove?
Wood-burning stove:
- ✅ Warm atmosphere with a view of the flames
- ✅ Operating autonomy
- ✅ Fuel cost generally lower
- ❌ Regular manual charging
- ❌ Slightly lower yield
- ❌ Need for wood storage
Pellet stove:
- ✅ Programmable (thermostat)
- ✅ High yield (≥ 85%)
- ✅ Automatic feeding
- ✅ Cleanliness (less dust)
- ❌ Electricity dependency
- ❌ Cost of pellets
- ❌ Fan noise
What power output should I choose for my stove?
Simplified calculation: Surface area (m²) × Ceiling height (m) × Coefficient
Coefficients according to insulation:
- House very well insulated (RT2012): 0.025
- Well-insulated house: 0.03
- Moderately insulated house: 0.04
- Poorly insulated house: 0.05
Example: House 100 m² × 2.5 m × 0.04 = 10 kW
Professional advice:
It's better to slightly undersize than to have too much power. An oversized stove will run at a low setting and get dirty faster.
Is it mandatory to have your chimney swept?
Yes, it's a legal obligation!
According to Article R. 2213-27 of the General Code of Local Authorities:
- Two chimney sweeps per year for wood or coal heating systems
- One chimney sweep per year for other fuels
- One of the chimney sweeps must be carried out during the period of use.
Security :
A clogged flue significantly increases the risk of fire and carbon monoxide poisoning.
Delivery
What are your delivery times and areas?
Delivery areas:
- Metropolitan France (excluding Corsica)
- Belgium
- Luxembourg
- Germany (price upon request)
Estimated delivery times:
| Product |
Deadline |
Carrier |
| Firewood |
5-10 business days |
Specialized carrier |
| Granules (pallet) |
3-7 business days |
Standard carrier |
| Stoves and accessories |
7-14 business days |
Transport and installation possible |
Winter period:
Delivery times may be longer during December to February. Order in advance!
How does the delivery of a wooden pallet work?
Step by step:
- Appointment scheduling: Our logistics department will contact you to schedule a time slot.
- Site preparation: Ensure clear access (min. 2 m wide)
- Delivery: Truck with tailgate and manual pallet jack
- Unloading: On a hard, flat surface (asphalt, concrete)
- Check: Verify the pallet before signing
Limitations:
The driver cannot: go up steps, drive on grass/gravel, deliver to an underground parking garage without a suitable elevator.
What should I do if I am not present at the time of delivery?
Prevention: We always contact you before delivery to confirm your presence.
In case of absence:
- First attempt: The driver will try to contact you
- If impossible: The pallet returns to the depot
- Applicable fees: Return shipping + new delivery (150-250€ depending on distance)
Solution :
Please arrange for a neighbor, friend, or family member to be present. Give us their contact information in advance.
